Last updated: April 27, 2023
Privacy Policy
Your privacy is important to us:
Therefore, we guarantee that:
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We do not rent or sell your personal information to anyone.
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Any personal information you provide will be secured by us.
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You will be able to erase all the data we have stored on you at any given time. To request data termination, please contact our customer support.
By using True-survey or creating a member account, you consent to the data practices prescribed in this Privacy Policy. The Company’s Privacy Policy governs the privacy guidelines for the True-survey. Please note that this policy applies only to the True-survey sites, and not to the sites of other companies or organizations to which we provide links.
GENERAL
“Personal Information” means any information that may be used to identify an individual, including, but not limited to, first and last name, home or other physical address, an email address, phone number, or other contact information, whether at work or at home. In a few areas on our website, in providing services and through online customer support tools, we may ask you to provide Personal Information that will enable us to enhance your use of the website or for purposes such as facilitating correspondence with you, registering your entitlement to access certain special features of the website, or to complete transactions. It is always your choice whether or not to provide that Personal Information. If you choose not to provide requested Personal Information, you may not be able to use certain features of the website. For example, when you use the referral features of the website (the “Referral Program”), we may ask you to provide information such as your email address and your user and/or password information at another website or service. This will allow us to access your online address book, which includes your friends’ email addresses, so that we can send email invitations to them on your behalf. You will be able to choose who we send invitations to and we never store the login information you provide. When your friends receive an invitation you initiated, they will be given the opportunity to become Members, and make referrals to their friends also. If the people you invited to the service do not respond to the initial invitation request, we will attempt to send them additional invitations sometime in the future. We do this because sometimes the initial attempts are not delivered to their inbox and so they never actually saw the initial invitations. We may use the data we collect in connection with these communications for the operation and ongoing maintenance of the Referral Program and the services we offer through the website. We may also automatically receive and record information on our server logs from your browser, which could include your IP address, cookie information, browser information, and the page you request. Except as described in this policy, the Personal Information you provide will be kept confidential and used to support your customer relationship with the Company. Among other things, we want to help you quickly find information on our website and alert you to product upgrades, special offers, updated information and other new products and services from the Company. The Company may enhance or merge your information with data from third parties for purposes of marketing products or services to you. Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. These mailings may be sent electronically or in physical form. Only the Company (or agents or contractors working on behalf of the Company and under confidentiality agreements, or other Members) will send you these mailings. You can opt-out of receiving further marketing from the Company by following the instructions in the Opt-out paragraph in this Privacy Policy, below.
COOKIES
True-survey may set and access cookies on your computer. A cookie is a small data file that a Web site may send to your browser and which may then be stored on your system. We use both session cookies and persistent cookies. For the session cookie, once you close the browser, the cookie terminates. A persistent cookie is a small text file stored on your hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. We use cookie and web beacon technology to track which pages on the True-survey Site our visitors view and which Web browsers our visitors use. Cookies help us track your responses to our market research surveys, to record statistics behind special offers, however, we will never share such personally identifiable information with third parties except as set forth below under “Sharing.”
SHARING
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, where we have a good-faith belief that such action is necessary to comply with a judicial proceeding or administrative legal, a criminal investigation, a court order, or legal process served on our Web site. We may also share your personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of True-survey, or as otherwise required by law.
PERSONAL INFORMATION WE COLLECT
When you visit or use the True-survey site and Features or our Services, you may be required to share information that identifies you personally. “Personal Information” refers to any information that can reasonably be used to identify, contact or locate you. Examples of Personal Information may include, without limitation, your name, your location, your credit card number, your email address, your mailing address, and your phone number.
Generally, we collect Personal Information when you provide it to us by visiting the True-survey site and Features or using our Services. This may include registering for any account with us, filling out surveys, joining a mailing list, or otherwise volunteering or providing information about yourself. We may use your Personal Information and other information we collect about you in order to provide you with our Services, to improve the True-survey site and Features, to provide advertising, content, surveys, offers, promotions, and rewards, and for other marketing, administrative and general business purposes as described in this Privacy Policy.
If you don’t provide us with your Personal Information, we will generally be unable to provide you with our Services and you will be unable to use the True-survey site and services.
COOKIES AND ADVERTISING TECHNOLOGIES
In addition to the ad networks, we may set (or allow third parties to set) and access cookies and other similar technologies, such as web beacons and embedded scripts, on your computer. A cookie is a small data file that a website may send to your browser and which may then be stored on your system.
Web beacons and embedded script are invisible images or other programming code, which may be used on the True-survey site and Features for a variety of analytical purposes and to help us provide a better and more customized user experience, including, without limitation, providing personalized features and preferences to you within the True-survey site and Features; in doing so, we may link the information we collect from cookies and other similar technologies with your Personal Information and may track your browsing activity on our merchant partners’ website in order to provide you with advertising, content, surveys, offers, promotions and rewards, and for other marketing, administrative and general business purposes.
SUPPORT AND CONTACT
If you contact True-survey, we may keep a record of that correspondence and we may collect your email address for archival purposes but will not use, transfer or sell your email address. Third-party information gathering The True-survey website contains links to other sites on the Web. Please be aware that True-survey is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy policy applies solely to information collected by True-survey.
CHANGES TO THIS PRIVACY POLICY
True-survey may update this policy. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our site.
“This website uses Pollfish web plugin. Pollfish is an on-line survey platform, through which, anyone may conduct surveys. Pollfish collaborates with Developers of applications for smartphones and website owners in order to have access to users of such applications/websites and address survey questionnaires to them. This website uses and enables Pollfish cookies. When a user connects to this website, Pollfish detects whether the user is eligible for a survey. Data collected by Pollfish will be associated with your answers to the questionnaires whenever Pollfish sents such questionnaires to eligible users. For a full list of data received by Pollfish through this website, please read carefully Pollfish respondent terms located at https://www.pollfish.com/terms/respondent. By using this website you accept this privacy policy document and you hereby give your explicit consent for the placement of a Pollfish cookie in your system and the processing by Pollfish of the aforementioned data. Furthermore, you are informed that you may disable Pollfish operation at any time by using the Pollfish “opt out section” available on Pollfish website or by disabling “third party cookies” from your browser’s settings. We once more invite you to check the Pollfish respondent’s terms of use, if you wish to have more detailed view of the way Pollfish works.